In all fairness to SMI, they did, in fact, call me before I had a failure. They wanted to make arrangements to replace mine as they were seeing a pattern of failures on units installed at the POG rally. I informed them that at that point, and after several thousand miles, that everything seemed fine, yet they still wanted to swap mine out for the re-designed model.

Unfortunately, mine did fail, exactly as they described that it might, before they had a chance to change mine out. We were on our way to the FMCA Rally in St. Paul when it happened and Peter arranged to meet us on his way there to make the fix. The campground where this work took place is another story for another time

Peter did mention that he was trying to contact everyone that had had an installation performed in Tennessee so that he could make arrangements for the change.