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Ed, as a car dealer I am sure you can relate to this.
My Mercedes averaged three tanks of fuel between visits back to the dealer for a myriad of issues, some minor, some major. I was always treated with respect and never had to pay for any of the numerous repairs. This went on for four years.
But despite how well I was treated I will never buy another because when I buy a high dollar product I am doing so to avoid the problems and issues that we presume we have with cheap products.
I don't care how well Prevost treats its customers when they have to bring it back in because of flaws, some as related here being very serious. They should not have happened in the first place. Does anyone see the insanity of taking pre-emptive measures to replace door handles (at the owner's expense) to avoid a potential future problem? Ed (Sawdust) and others should never have to take on the burden of fixing something that should never have been a problem in the first place.
And to make matters worse I am certain Prevost is becoming less generous with repairing their design flaws. I cannot imagine a worse position to be in than that of an owner who cannot afford a new coach, but is able to buy a good older used one at a considerable discount from new prices, and then finds he is in the unenviable position of learning his skin is delaminating or his suspension bushings are shot, or he cannot access the inside of his coach and must break a window or punch a hole in a door handle and then face serious money for repairs.
These folks bought Prevost coaches because they were of superior quality compared to plastic.
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