I spent a couple of days at Prevost FW last month with my bus. One of the projects they had going at the time was a slide top re-built. The techs showed me the upgrade plans and what they were doing. Quite an extensive (and expensive) project.

On one hand, I was very impressed with a number of the techs they had working there. The night crew foreman was particularly helpful in showing me things on coaches they had in the air. The main guy on my job was responsive to my concerns and understood cost was an issue. He was also willing to help me understand things under the coach. They did become nervous with me constantly under the bus poking around and asked that I limit my time under there to necessary review of work. That is fair given the potential liability.

On the other hand, I could see work languishing if it wasn't being bird dogged. Not necessarily as part of a scheme, rather because they have so much going on in there. Hours here and there deciding on the need for a part, finding the part, getting back to that particular task, being one example. Some of the guys were also less efficient than others.

Overall I was impressed with the facility and the work product. Would never just leave my bus there though for work on my dime. Just too many ways for that to become very costly. They were very good though since I was on site at informing me of the estimated cost of things on my list, and suggesting I might be better served to do it myself if that was what I wanted to do. Very courteous and straightforward about how much things would cost to do which allowed me to make informed decisions about what I did and didn't want them to work on.