The loss of support from a converter has always been somewhat of an issue because the stuff on a coach breaks or wears out and it is very helpful to know where and how to get replacement parts.
When some converters started using proprietary parts and systems controls the lack of support went from an annoyance to a serious problem. The issue is not restricted to our coaches. Try to deal with a problem on our cars of today without support from the manufacturer. Manufacturers who keep the proprietary information as secret as the plans to a nuclear bomb such as Mercedes almost insure that car is coming back to them for service. As long as they remain viable that is not a problem, but if they go out of business or if their costs get prohibitive owners are screwed.
CC is a good example of that relative to conversions. They had a lot of specialized components and until Mile's efforts it appeared the owners were at great risk. His efforts have greatly reduced the apprehension owners felt about future service. I suspect once that information is put to work to help owners maintain their coaches two things will happen. First, the components and systems will become less daunting and owners who desire will likely get comfortable with the system design and will be in a position to help all CC owners in need of assistance.
The second thing is how this impacts coach values. It does not take a Mensa member to understand now that the information is available, even if getting that knowledge has a cost associated with it the value of every CC, especially the later model coaches is going to stabilize and maybe even be comparable to coaches still getting support. Had the information been lost all CC coaches would have had plunging values. For that reason everyone should send Miles a check for $50,000. Or not.