Roger- I found my notes on the price for the Dell warranty stuff. I wrote to myself ......." 'Complete Care' was an addition $150. For $249 you get the parts and labor besides accidents." I'm not sure what the difference in the two programs is but I'm certain I got the better one and I think that is the one that covers soup to nuts even if you drop the computer. In an earlier post I think I thought it was $400. It's less.