This was addressed on another thread, but clues are starting to creep in about Jeff's problem.
If the battery balance light is coming on, don't worry as much about the alternator until you check out the batteries. Still not enough information to isolate the problems Jeff describes, but separating fully charged batteries and testing them with a carbon pile tester may reveal the possible cause of battery discharge and the imbalance light coming on.
Also, I don't want to hurt feelings here, but shocks are so simple to replace it boggles my mind to think anyone couldn't do it in a couple of hours. General advice: check around for pricing. If you own some tools consider doing stuff yourself.