If they do it wrong I'll be the first to post it on this forum. But, if they correct the mistakes, I'll be the first to thank them.
In my case the service manager at Mira Loma has reviewed my invoices this morning and has agreed to make the corrections which total about $2,400.00 in overcharges.
No one, not even the Canadian office can answer why I was billed on two invoices in Canadian dollars but it happened. They reissued those invoices this morning and even refunded the currency conversion fees charged by my bank.
Regarding the excess labor charges for the R&R of the tag axle cylinders, they agreed that they had overcharged me and reduced the number of labor hours by half. During the inspection of the invoices, they noticed that they had double billed me for a part and had it coded as labor. They also made that correction and returned my money.
I'll still watch the work in the future and have an estimate before they start any work.


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