Steve Bennett can tell you horror stories about service out at Mira Loma. When I first got my red bus, I had excellent service (until the A/C issue). But now, I'm actually afraid to got to ML. Others say it's fine, BUT they stay onsite and watch everything. Nice, but we shouldn't have to do that. Also, I'm not a mechanic, and I can't tell if they are doing something wrong.

I did have at least one billing issue, similar to Richards, in they made a conversion error in the wrong direction when filling my A/C during my multiple times having the A/C repaired. They filled with R-12 in pounds (they used a bathroom scale to figure out pounds used). But, the billing converted pounds into kilograms the wrong direction (instead of dividing by 2.2, they multiplied) ultimately charging me 4 times as much as should have for R-12. At $60-$70 per unit, it was really costly.

For my next regular service, I'm going to ABC-Companies in Costa Mesa. It is a new facility that regularly services transit buses. Steve Bennett has started to use them, and they are doing a great job, at a fraction of the cost of Prevost.

I've spoken with the service manager there, and they are thrilled to get our business.

Obviously, I won't get into Prevost specific repairs there, but for standard servicing, this is where I'm gonna go.

Ray