If you can manage it, do not let that mechanic touch anything other than his locker and the car he drives home in. Prevost (or any other vehicle manufacturer) doesn't design for roads that might have a dip in them? What is a suspension is for?
The shock is moved at one end only in this case. The end that moves goes in and out with respect to the other end. That's it. The shock doesn't know whether the dip occurred in a corner or on the flat or if the vehicle was dropped the last few inches on a lift. Unless something else broke, like the wishbone, in which case the broken shock would have been the least of it. I have heard of cases where one or both ends were so tightly bolted in (misinstalled) that no rotational movement was available at the pivots and the shock was subsequently damaged (bent). But I seriously doubt (don't believe for a minute) that was the case here.
I'm sorry, but this fellow is.........misinformed. Please let me have his name so I may avoid him. Thank you in advance.
Thank you