Don't Let this Slide
I would send an email to the National Service Manager of Prevost informing him of the situation and the subsequent damages. If I leave my vehicle in the care and "feeding" of their livery stable, I would expect my horse to be in good condition when I return.
It is comparable to when you sign the work order that you will pay, there needs to be a statement to the effect that they will take "good care" of my vehicle while in their possesion.
I once had an occasion to complain about my Prevost, I sent an email on Sat Nite to the National Service Manager, come Monday morning I had an email repsonse from Bill Jensen. (A very nice man and accomodating as could be). I would at least give it a try.
Squeaky wheels are usually the ones that get the grease. Just look what goes on in Washington DC while the silent majority gets crap crammed down our throats.
Roger that!
2008 Liberty DS XL2
2023 Denali Ultimate
My 6th Prevost