Quote Originally Posted by LarryB View Post
Miles, your correct about Bob Lee's new operation. There is a wealth of experience in the Colburg/Eugene, OR. working for independent service centers. Desert West in Phoenix, AZ. is another option.
As with the East coast converters lack of facilities here on the West coast, it will be more difficult to find CC service the farther East one travels.

I am not too concerned with the possibility of CC demise except for the people that will be out of work, lives disrupted, and the loss of a major player in the industry.

I have never been to the factory for service in the 5 years of CC motorhome ownership, and their tech support line was not always manned by knowledgeable folks. I know several CC Prevost owners that would say the same. The factory service seemed to be for those with newer coaches still under warranty. This may not be the case, just my impression.

I do hope CC pulls it off but, it really will not be the end of the world for those of us with older [read vintage] buses.

Larry B,

I had the misfortune to need some repair work last summer (2008). Since I was on the west coast and going through Junction City on my way back to NC, I thought going direct to CC would be the best option. Wrong! I went to their offices and no one really went out of their way to assist me. They did give me directions to the building where "repairs" were handled. I went to that building and was then told that CC was only doing repair work on units remaining under warranty. Mine, of course, was way beyond any warranty considerations.

Now I am only a Civil Engineer dealing with traffic management logistics, however it seems to me that if your business in sales is down and you have service facilities that you would want to pursue increasing your repair/maintenance services to support the overall business. I guess that makes for bad business because I surely did not receive a friendly welcome from CC's staffers nor did any repairs actually get done. Fortunately the repairs were comfort related not safety or operations related so we made the run back to NC and had repairs done locally.