Members of the POG forum:
We would firstly like to thank Mr. Skiff and all of the attendees of the Sevierville, TN Rally for your overwhelming support and hospitality throughout the event. As many of you know, we were able to install seven of the Air Force One systems in the time we were there. Unfortunately, Mr. Harris's coach developed an air leak sometime after the installation described in the above posts. While it wasn't possible to have a first hand look, we were able to "borrow" the eyes of the qualified technicians at Prevost in Jacksonville, FL. Although this situation is unfortunate and most untimely, we feel it as an opportunity to demonstrate our high level of customer service and our dedication to our customers' complete satisfaction.
Based on the information given by Prevost, if any of the other coaches were apt to experience such an event, it would have already occurred after moving and/or dumping the air of the coach. This leads us to believe that any other issues would have already arisen; however, to ensure complete confidence by our customers, we will be contacting all of the members who purchased Air Force One's at the show and will be providing them with option of an inspection (using the information provided by Prevost) at our nearest qualified installation center.
Again, we want to thank all the POG members for the incredible hospitality and acceptance. We sincerely apologize for the inconvenience we caused Bruce and will do everything possible to boost his confidence in Air Force One and SMI. We look forward to seeing you all soon.
Sincerely,
Peter F. Schuck, II
President
Toll free - 800-893-3763
Cell - 812-483-3507
Email- Pete@smibrake.com
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