AJ is really restraining himself because I know most of the story about his FL visit, and the dollars it cost him. He is being a real gentleman here, and if Marathon is reading this they need to contact him and apologize for his treatment, and find out what they should do to make amends.
Jim S, I am going to have to brag about Liberty and will take whatever heat anybody cares to dish out. Liberty is not perfect and they have some design issues that really need to be improved, but in then nearly 2 decades I have owned a Liberty Coach I have never lacked support. Ever. Every phone call for help always ended to my satisfaction. I always had the answers I needed and the information necessary to correct any problem. On the few occasions I have had them install or service something the work has been first class and has been done to my satisfaction with no need to bring it back for repairs.
Liberty has been the standard by which I have measured all other businesses I have done business with, and I have not yet had dealings with any other company that has measured up to their standards of customer support. Fire away guys, but don't expect me to change my opinion. BTW, I do think our comments are read by converters.