Quote Originally Posted by Jon Wehrenberg View Post
As a courtesy he should be alerted, and rather than blind him with a question, would he want to bring the topic up himself?

He really got into it with Joe so this may get a little touchy, but our coaches have a leveling system and it is being compromised if the bags now being supplied for certain models (and maybe all) will not go beyond road height.

I think it is a good idea to address this.
I know I am wacking a hornets' nest with a stick to see what happens, but; how/why did he 'get into it' with anybody if Prevost is/was wrong in providing the wront bags to customers? Who else is supposed to have the proper information? Why is the customer/owner being saddled with the task of finding out what the hell to order? Was the response that the owner should have gotten the number off the bag(s) to be replaced? That won't fly either.

Sorry.