I am hoping that someone on the forum can assist with a Direct TV issue that I am having. Here is the back story.

I just finished having Marathon Texas install a new dish antenna and all new HD Tv's in my '06 Marathon. Of course that required installing two new Direct TV receivers that were supplied by Marathon. So far, so good.

I called Direct TV to delete the old SD receivers and activate the new receivers. I have been told by four different customer service reps/technical support staff that they can't activate these receivers because I didn't order them from Direct TV. I have added and updated equipment in the past without issue.

I am hoping someone on the forum can point me to the right person at Direct TV. At this point the best that I have been able to do is get them to have a tech come to the bus to activate the receivers. I am not really thrilled with that idea, but I will be home to South Dakota on Monday and there is a local tech with will come out.

Any help will be greatly appreciated.

John Emmett
Aberdeen, SD