Marathon Mess
I need a little help to see if I’m missing something or being unreasonable. A few months ago I was notified by Marathon that my battery equalizer was being recalled and I needed to bring the coach to them to have the battery equalizer replaced free of charge. Since Florida is a goodhaul from NJ, I decided to add a few items to the list to make the trip worth it for Marathon and myself. In addition to the recall, along with some small items, I added replacement of the lifeline batteries, replace the generator battery, replace the rusted Garrard awning brackets, install the Aqua Stop roof coating and at the last minute as I was looking over my list and wanted to cover every base since I was here ,I added check the inverters operation as I never understood the various lights and what they meant on the remotes. I made a little diagram of the lights and what I was experiencing and thought nothing more of it. I want to repeat again…..I didn’t have a problem I just wanted to understand the indicator lights. I always monitored and understood the “Techlink” display. The Techlink display was always ”green” and “GOOD” and I NEVER had a problem. (Techlink is like electrical systems for dummies) Other than the items that I listed to repair,EVERYTHING worked flawlessly in the coach, we used it this summer (drycamped in the heat of the summer) and up to the day I dropped her off I had not one problem with the operation of any component. So I catch a plane home and I get a call on Wednesday that in addition to my list, the microwave isinoperable, 2 circuit boards in the awnings are burnt (the boards are no longer available so the upgrade is about $2600), a breaker in the bathroom keeps going off, the generator needs a new SCR module and silicone control rectrifier,Inverter #2 is flashing a red error light, and the evaporator pumps in the roof A/C’s are inoperable (I replaced those myself this year). Honestly I thought they had the wrong coach. To make a long story short, their analysis is AFTER they replaced the batteries and the new equalizer, they fired up the generator to diagnose the problem I was having with the inverter ( I NEVER said I had a problem with the inverter) and the generator over charged the system with 145 volts on each leg and that’s what caused the damage……not their problem or fault. We haven’t finished this up yet nor have we discussed a bill but I am concerned what else could be damaged, Marathon’s position is that nothing they did would cause the damage. I’m looking for some feedback from those of you who know these systems much better than I, but my feeling is someone screwed up the installation of either the batteries or the equalizer. >
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Last edited by rickdesilva; 10-09-2014 at 11:37 PM.
Wendy and Rick DeSilva
'08 Marathon H-3
2017 F350 platinum
Mahwah, NJ
Brant Beach, NJ
Pelican Lake, Fla