Gary, an Allison dealer can set & verify the transmission parameters via a lap top. You can have the transmission programed to try to down shift to a specific gear when the throttle is released & the Jake is on. Typically, you will see them set to try to get to 4TH gear. There are also solenoids in the valve train of the engine that can fail, or not fully engage. These can be checked by a Detroit shop.
Steve & Rhonda Bennett
Dana Point, CA
92 Marathon XL40
2012 Jeep Rubicon Unlimited
Owner: California Coach Company, LLC