Neal and Carla,
I never like hearing about bad experiences but I knew there could be an S&S story. No sense beating a dead horse over and over, we experienced disappointment and have moved on. The Denver area has R-12 available at reasonable prices. I have a standing appt at our S & S to fill 'er up, As I said a few posts back,we didn't do our CYA's upon arrival. The old shouda, coulda, woulda applies here about making sure there was R-12 available at Nashville once we were on site, but we didn't. Our bill that was emailed was satisfactory, so the story should end.