OTR - Prevost Nashville

[Gary & Peggy Stevens]

Neil and Carla are great people. I'll never forget how Peg and I met them the first time @ Rayford RV Resort in the Woodlands, TX. I'll bet Neal & Carla won't forget it either ?? !


Gary S.

[Jon Wehrenberg]

I'm not surprised you all (a southern phrase) got along. They saw your Country Coach bumper stickers.

[phorner]

I surely don't want to rekindle the flames of the pro/con argument regarding Prevost OTR air conditioning.

However.....

I just drove across Florida from Port Saint Lucie to the Tampa area in the middle of the day, a trip of a little more than 3 hours. Even though it doesn't match the searing heat of the desert south west during the summer, central Florida in August with temps in the mid-90's and what feels like 90% humidity, will get your attention.

Now I'm sure that other buses with alternative air conditioning systems can be comfortable on a day like this, but, if you have never driven under these conditions in an OTR equipped bus, you owe it to yourself to experience it.

The cooling capacity is simply incredible.

[Coloradobus]

A Follow UP.

Got a call from the Prevost Nashville Service Mgr, Mike Fitch apologizing for dropping the ball with regard to stocking R-12 for our visit. I told him we were satisfied with the bill as first emailed, but he offered to resubmit it to us less the total labor cost for our inconvenience and for us to cover the parts involved in the repair. I told Mike we wern't looking for any concessions, but we will incur more cost at Stewart and Stevenson to recharge the OTR to complete the job. So, we agreed with Mike to split the difference in the labor charge to help offset what we will be charged at "S" and "S" locally. I wasn't expecting anything other than contact acknowledging our disappointment, so this was a nice surprise. Thank you Prevost Nashville Mike Fitch.

[Mark3101]

Sure is nice when they step up and try to make things right. I have been very satisfied with the people at the TN branch. If there has been any question about a bill, they are very good at either explaining it better, or adjusting it to my satisfaction.

I just hope S & S gets your OTR air working to your satisfaction. Sounds like you had a miserable trip home.