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Thread: Thanks to Troy Moody: Liberty Guru

  1. #1

    Thumbs up Thanks to Troy Moody: Liberty Guru

    This is just a note for everyone to see regarding an issue that we had. I had a toilet stop flushing while on vacation in northern Michigan. As you can imagine, a non working toilet is a severe hindrance to coach enjoyment. A quick call to Troy Moody at Liberty and his subsequent advice allowed me to methodically diagnose the problem, a failed Headhunter solenoid, and have Liberty "overnight" the part to me and I was back up and running the following day. Troy is a great guy and has always given me very good advice when dealing with one of these issues.

    When I look at coaches, and I am always looking, I always remember the service after the sale. Thanks Troy.
    Tony and Jenny Conder
    Abilene, Texas
    - - - - - - - - - - -
    2008 Marathon D/S XLII
    2017 RAM 1500 4x4

  2. #2
    Join Date
    Mar 2006
    Location
    Santa Barbara
    Posts
    3,177

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    Troy is the Man. Nothing seems to stump him. The guy has a fantastic depth of knowledge of the Liberty and Coaches .
    Gary & Lise Deinhard, 2003 Elegant Lady Liberty, Dbl slide

  3. #3
    Join Date
    Nov 2009
    Location
    Vero Beach
    Posts
    220

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    Not just for a Liberty - he has solved problems no one else could on my OLD Angola.

  4. #4
    Join Date
    Jul 2009
    Location
    Quanah, Texas
    Posts
    128

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    Troy has never let me down. He knows more about these coaches than anyone on the planet. That is why I am stuck on Liberty. I recently had a problem with a brand X coach. We called Tech Services and 5 hours later they returned my call. That is not service.
    Troy answers or immediately will call you back within 15 minutes. What amazes me is when you speak with Troy he has the RIGHT answer off the top of his head. None of this let me look that up and call you tomorrow. That is a benchmark others should strive for. And you wonder why Liberty is still in business. SERVICE after the sale !!

  5. #5
    Join Date
    Apr 2010
    Location
    SW Virginia ( GOD's country ! )
    Posts
    563

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    Troy, is a wealth of info on any thing liberty. To someone like me that does not know a lot yet, he is always there to help, I would also say that Frank has surrounded himself with good and knowledgeable associates, That is why he is successful! Gary

  6. #6
    Join Date
    May 2007
    Location
    Port St. Lucie, FL
    Posts
    1,745

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    Without a doubt, Troy is one of the most knowledgeable guys you'll ever meet when it comes to Liberty coaches.

    We're bringing the bus in to see him for a service visit tomorrow....

  7. #7
    Join Date
    Nov 2006
    Location
    thomasville,nc
    Posts
    1,209

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    Troy is fantastic,his knowledge is unsurpassed,I have a problem with a shower and will be at Liberty on Sunday for Troy to look at it on Monday.

  8. #8
    Join Date
    May 2007
    Location
    Port St. Lucie, FL
    Posts
    1,745

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    Jack,

    We'll save a spot for ya....

  9. #9
    Join Date
    Jan 2011
    Location
    Brooksville, Fl
    Posts
    229

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    We'll be there Thursday to pick up ours! Stop and say hello if you see us wandering around, looking lost.

  10. #10
    Join Date
    Nov 2006
    Location
    thomasville,nc
    Posts
    1,209

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    Great,I will see you on Sunday.

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