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Troy has never let me down. He knows more about these coaches than anyone on the planet. That is why I am stuck on Liberty. I recently had a problem with a brand X coach. We called Tech Services and 5 hours later they returned my call. That is not service.
Troy answers or immediately will call you back within 15 minutes. What amazes me is when you speak with Troy he has the RIGHT answer off the top of his head. None of this let me look that up and call you tomorrow. That is a benchmark others should strive for. And you wonder why Liberty is still in business. SERVICE after the sale !!
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Troy, is a wealth of info on any thing liberty. To someone like me that does not know a lot yet, he is always there to help, I would also say that Frank has surrounded himself with good and knowledgeable associates, That is why he is successful! Gary
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Without a doubt, Troy is one of the most knowledgeable guys you'll ever meet when it comes to Liberty coaches.
We're bringing the bus in to see him for a service visit tomorrow....
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Troy is fantastic,his knowledge is unsurpassed,I have a problem with a shower and will be at Liberty on Sunday for Troy to look at it on Monday.
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Jack,
We'll save a spot for ya....
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We'll be there Thursday to pick up ours! Stop and say hello if you see us wandering around, looking lost.
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Great,I will see you on Sunday.
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