Troy is fantastic,his knowledge is unsurpassed,I have a problem with a shower and will be at Liberty on Sunday for Troy to look at it on Monday.
Troy is fantastic,his knowledge is unsurpassed,I have a problem with a shower and will be at Liberty on Sunday for Troy to look at it on Monday.
Jack,
We'll save a spot for ya....
We'll be there Thursday to pick up ours! Stop and say hello if you see us wandering around, looking lost.
Great,I will see you on Sunday.
Through the years, I have run into many problems that I had a question about, and without fail, Troy has been able to walk me through the solution immediately. He does not have to go to a book to check it out----HE KNOWS THE ANSWER!! It makes no difference what coach you have, he remembers your present coach. Troy and his service team are a big reason I have only considered Liberty in the Prevost line. Troy sells many Liberty coaches by giving such good service. He is also the one who usually shows a new owner all about the new coach. His phone number is one of a Liberty owners most important resources.
As I continue to read more and more post regarding Troy at Liberty this renforces what Customer Svc should be like. Whether you are a Liberty fan or not there is no denying that Troy and his team have raised the bar of excellence for all converters. This is not to say there are others out there that are qualified but it appears Troy has won the award for excellence in customer service. I only hope Frank and the Liberty crew know and appreciate what this man has done for there organization.
Good job Troy !!!!
WOW! I wonder if Troy could spare a day to go to Washington and get that mess cleaned up!
Pete & EJ Petree
2001 Prevost Featherlite Vantare
2008 Ford Explorer Sport Trac 4x4
Sealy, Texas