I need some in put from some of the group. We bought our coach in Feb this year, I have all service records for this coach from Liberty and some from the original owner, There was service done on the coach in Mira Loma, and other prevost sites. the original owner does not have them any more,now to the problem I called Rose Baker when I was in for service in July, ask if I could get the records for this coach, she said have the original owner e-mail me with approval to release these records and we can get them for you. This was in Sept this year The owner "original" sent his ok to release form in. Now two months later I get this e-mail from Rose. Mr Carmichael, I have been notified that the company policy is that we cannot give out coach repair records. However, we can advise the last time the coach had any services. Sorry for the inconvenience. Has it been Prevost policy all along how did the rest of you get info from them. Aggravated! Miss Baker is at the Nashville location.