I also have Coachnet. They are an RV oriented provider although probably not overly familiar with our buses. The one time I almost used their service was when I had an issue with my toad (also covered with the policy) they were willing to tow it on a flatbed truck back to where my bus was located, approximately 60 miles, without hesitation. Ultimately I corrected the issue myself and canceled the truck before it arrived but was impressed with their willingness to work with me.