Sticks,
With the Webasto "ON" a couple of things are happening. First, the coolant circulation pump is functioning so hot coolant is moving throughout the house heat exchangers.
Second, warm air is flowing from areas not necessarily served by the OTR heat distribution. Depending on the coach configuration your comfort may be found using practices not necessary for the owner of a different coach.
It takes experimentation. Obviously you have close the shutters and probably did other things, so maybe the next step is to use the Webasto heat instead of the OTR, or even use both the OTR heat in conjuction with Webasto.
There are all sorts of things that prevent "one size fits all" advice because your floor plan, your systems layout, slides or no slides, and other factors are specific to your coach. I would suggest you keep playing with various combinations of heat until you find what works for you. Everyone needs to realize however that with the huge windshields these buses are a serious challenge for environmental systems. If you are moving in cold weather the air flowing across the windshield is wicking away all the heat and cold air is spilling down across your legs.
As soon as you stop moving, the exact same heat settings you used to try to stay warm will now have people sitting in the front roasting. Conversely, driving into the sun makes it difficult to stay cool, and using the same settings with the sun at your back leaves you freezing. Good luck.