Drove 2 hours the other night to LA area to have new Zip Dee awing installed the next morning. Got there late, slept until 8:00 AM. The owner of the company doing the work, knocked on my door about 8:30 AM with the good news/bad news story. Seems he did not recieve all the parts from Zip Dee. I could stay there and wait another day (not possible) or reschedule

Now, this guy had the awning and parts for almost 2 weeks and never checked the packing. I spoke with him about 4 times prior to the install date. He tried to blame it on Zip Dee, I think it was his error for not checking the material.
Anyway, don't show up for an appointment until you make sure they have verified with you all the material was ordered and delivered. I wasted basically one evening and another 1/2 day plus I have to go back in two weeks!