My saga is probably not unlike others.

I called KVH and the tech gave me some things to look at.

I did them with no luck. I had a tech with a computer hook up to the system and he told me the KVH was good, but the receiver was bad. I replaced the receiver and it still did not work, so I manually locked on to the signal and determined something internal with the KVH had failed and it did not recognize when a strong signal was being received.

Gave up dealing with KVH. Too much mumbo jumbo.

Tracstar....30 minutes to install, uses existing cable as sole wire. Started up and locked on in about 35 seconds. End of story.