Where a Deposit refund is hard to get back..
Evening Bruce,All,
I've been busy on the phone with both banks and written numerous letters..one to the other List that I've been on 8 or 8 yrs..I'm well known there and have met in person many members..at Get Togethers as we call them on the RV-Singles Group...so I've copied and pasted the Leader there's message to me just now..Her name is Becky...
They're a lot like you guys here but not many have diesel coaches more have gas engines...not all...smile...
Hugs Always Viv..
************************************************** **
Hi All,
Just wanted to let you know what's been happening with my deposit request for a refund since I wrote Steve Katz again and told him I can't buy the 93 Prevost..in Buffalo, Pa..owned by Max...
I tried to find a phone number for Max Naylor on his Website but I just couldn't...spent hours looking at all the Drag Racing about him...
My Bank asked me to call Suntrust Bank in the Villages in Fl...where my PNC Bank sent the Deposit...and ask them myself to return the deposit...I did and they told me they've been trying to contact Steve Katz to return it but he doesn't respond to them...My Bank requested the deposit back last Saturday the 6th and again today...the 17th...My bank officer, Dalna was on vacation last week ...she wired the money for me on Friday...but another bank officer requested the deposit back from Steve while she was away last Saturday...only one day after it was made but he had cashed it right away....Dalna and was back to wire the second request for the return today...
I did as Dalna asked and called Sun Trust myself as I am the one requesting the refund...Rosemarie Pensabene who had accepted the wire at Sun Trust was unavailable today but another officer is handling the transaction now...they tell me Steve Katz isn't responding to their request for him to contact them either...
Max told me he bought the Lady from Steve Katz...
Steve has his answering machine on but is not returning my numerous calls...I will write BBB in Central Fl..with a complaint tomorrow...My Bank asked me to wait one day...while they try to get it back...
Hugs Always Viv...
************************************************** ***
----- Original Message -----
From: Vivian A. McGraw
To: RV-Singles@yahoogroups.com
Sent: Wednesday, December 17, 2008 3:39 PM
Subject: Re: [RV-Singles] Re: Finally Getting to See the 93 Prevost Elegant Liberty Lady in Buffalo, Pa.
Hi Becky, All,
I've been doing every thing possible to contact Steve Katz.. of Prevost Trader.com http://www.prevosttrader.com/ whom my bank wired the money to his Sun Trust Bank in Fl...
His e-mail is...
prevosttrader@embarqmail.com
His Phone No. is...
(239) 229-8207
I've sent him letters, called him, numerous times...
He never gave me a correct address or full name of the owner, or a phone number for the owner...
I found out where his trucks for his business were located when I went into a local tavern in Buffalo, Pa...two days ago...the younger people knew who Max was right away because Max has several huge tractor trailers ...ablaze with advertisement of the Drag Racing he does...I got a website from one of the young men at the tavern...who knew Max's last name was Naylor...That was all the key I needed to find him...
Max Naylor in a search engine brought up...
http://www.dogpile.com/dogpile/ws/re...7?_IceUrl=true and much much more...but I still can't find a phone number for Max himself...
My Bank thinks he may not even know that Steve Katz has money that I wired him...!!!! and I never thought to ask Max if he did when he showed me the bus...We didn't discuss money at all ...I told Max I couldn't buy it ...and he understood that I wouldn't...Was very pleasant about it all...every thing....He just showed me the bus...and all about it...
I couldn't reach the bay doors to pull them down after they went up...and the 50 Amp elec. cable was 100'...I could never move it..much less coil it up...smile...
Thanks for anything anyone wants to try to encourage this man return the deposit...I should have a right to change my mind and I have...this bus isn't for me...He knew I would not buy it until I saw it, drove it, and had it inspected by a mechanic...
I couldn't drive it..it was.much toooo high. Max said it is..12' 8"...plus satellite on the roof...
Break time...I'm a mess...and still tired after 13 and a half hours looking for Max and getting back home...
Hugs Always Viv...
----- Original Message -----
From: (Becky)
To: RV-Singles@yahoogroups.com
Sent: Wednesday, December 17, 2008 9:04 AM
Subject: [RV-Singles] Re: Finally Getting to See the 93 Prevost Elegant Liberty Lady in Buffalo, Pa.
VIVIAN - Perhaps if you have an email address, some of us could
participate in writing this gentleman, telling him that we are members
of a large group of RVers, and that we are disappointed in how he is
handling this matter by not giving you the names of the RV owners so
that you could 'see' the rig before sending him money. Seems he was
inappropriate, and a bit of email from other RVers might 'help' him see
that it would be much better if he could have been more thoughtful?
Hugs,
Becky
Quote:
Originally Posted by
0533
While you are still thinking clearly about the purchase it might be a good idea to draft and send the letter of withdrawal to Steve Katz. Did you tell Max you were not going to purchase the bus?? Was he aware you were coming?? Did you or will you call Max and ask him to ask Steve to return the deposit. Get the due diligence stuff done now.
Whew..!!!!! Dale... All...
First let me give you the... "light side"...Must find a light side or cave in...!!
One of my friends just sent me a URL for a Bus...guess where it is and I would, before all this, lol, have liked to see it...at "Prevost Trader"...!!!!
http://www.prevosttrader.com/index.php?v=8&iview=117
I did call the place below, Naylor Automotive in Red Lion, Pa...and the person who answered told me his name was Tom Naylor and that he did own an auto sales lot not busses...!!!! said he was located about 50 miles south of Duncannon and Buffalo...and he'd never heard of Max Naylor...
I also called the BBB...and after talking with the woman who answered she referred me to the Atty. General's Complaint Office...
I spent the best part of yesterday compiling and printing out the messages between me and Prevost Trader...and I hate paper work...lol...
fter I talked to an investigator at the Atty. General's office in Central Fl..where, one Ken Miller... found out right away Steve Katz the Prevost Trader is located in Fort Meyers...He told me to fill out their form and also send them copies of the communication between me and Steve...It's finished and I'm mailing the two copies I made to the two Offices below that the Agent gave me...
Attorney General's office in Tallahassee, Fl...
and
Dept. of Highway Safety and Motor Vehicles in Palmetto, Fl..
Now all I can do is wait to hear back from them...but Ken the Agent I talked to sounded very confident that I'd have no trouble getting my Deposit back...He checked Steve's Website while I was on the phone with him and said it is a bonefide Website...and they would investigate my complaint...
I thought it was unusual how many questions this agent was asking me...I came away with the feeling that Steve is already under investigation...This agent seemed to me to be more interested in all I had to say...than such an agency usually would...He talked to me for over 20 minutes..and made very sure I had the two addresses he gave me correct...Also he said I could fill their forms out on the Net but that he would need me to send copies of my communication with Steve Katz mailed to them so if I could just print out their form and include it that would be easier for me and them...
Here is the URL for the Blank form I filled out..then printed out...
http://app1.800helpfla.com/cswebcomp...Complaint.aspx
This may also be of help to someone else who finds themselves in such a predicament..
Hey Guys, I'm careful of what I do and where I go...been traveling alone for many years..low profile..take off my jewelry, lol..bought many motor homes, etc...I've never even had a close call of anything bad ever...Not that it can't happen, I know...but on my "Trip of Trips" 11 thousand miles in a 5 mo. time frame..as I called my Albums on Webshots..my Trip across country to Ca. in 2006 was the scariest one I ever took...I thought Texas would never end...and I worried about breaking down on that desolate I-10...but I never had so much as a flat tire...
I have an enormous amount of Faith in our Maker and I know I have an angel on my shoulder every mile I've ever driven alone...and I ain't done yet...!!!!
Smile...
Jugs o' Hugs to ya'll....Gosh I love ya's...
Merry.... Merry Christmas..!!!....... Always Love Viv...
v*************************************************
"I get up. I walk. I fall down. Meanwhile, I keep driving."
My Home Pages - Viv in Brick, NJ
http://www.geocities.com/Vivians_Journey/?200714
http://www.geocities.com/Vivian_McGraw
My Life in Pictures & Captions
http://community.webshots.com/user/journey144
Scroll down to...'Beyond the call of duty' ...for this little story about me in Road & Travel Magazine....
http://www.roadandtravel.com/adventu...ngforwomen.htm
Enjoy
and Nov. 08 Issue of BCM is telling my story...on their..."Bus Nut of the Month"...article... Please see. Bus Nut For Life...
http://home-and-garden.webshots.com/...34860664YHSRDW
Quote:
Originally Posted by
Will Garner
Viv,
Certified and Return Receipt Requested. I'd also show a cc: to the Lee County District Attorney's office (if that is the correct county) and also find out who the U. S. Attorney is for Florida and include that person as a cc:.
Its time this issue gets closed out - in your favor.
Prevost Trader Steve Katz Re. Pic..
Hi Daryl, All,
I tried to attach the picture Steve Katz has attached to some of his e-mails to me..but it wouldn't take from my e-mail and I couldn't even send it to My Documents much less put it up on My Webshots Albums..the only thing I can think of now is to try to send it to you by forwarding the message with the pic on it to you Daryl...is that Ok with you..??
I finally heard from him since I went to Pa...below is his message..
Hugs Viv...
----- Original Message -----
From: PrevostTrader
To: Vivian A. McGraw
Sent: Thursday, December 18, 2008 8:42 AM
Subject: PrevostTrader
Vivian:
I am currently traveling inspecting coaches in some remote areas where cell service and email is not always available. I hope by now you have been to see the coach, and I will contact you when I return to the office.
Happy Holidays
Steve
On Dec 17, 2008, at 11:12 AM, Vivian A. McGraw wrote:
Dear Steve Katz,
I cannot find a snail mail address for Prevost Trader on your Website...
I need it to send you snail mail...
Kindly reply to this e-mail with same...as I cannot get your phone number to answer...(239) 229-8207
Thank you,
Vivian A. McGraw
732-458-3480
--------------------------------------------------------------------------------
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Quote:
Originally Posted by
0533
Darl has done some good homework on Steve, and I think it would be safe to use this address for the Letter:
Steve Katz
Naples Coach, LLC
16530 Timberlakes Dr
Ft Myers, Florida 33908
I would also contact the Lee County District Attorney's Office and ask what your options are:
2115 2nd St
Fort Myers, FL 33901
(239) 335-2236
- leegov.com
Deposit Refunds Very Difficult To Get Back..!!!
Hello All,
I have just this minute received the below e-mail from Steve Katz of Prevost Trader Website on the Net... www.prevosttrader.com
The bus on the his first page is the one in question for 150K URL is..
http://www.prevosttrader.com/index.php?v=8&iview=27
This was the first bus of this kind that I had ever been inside...
For the record...I have driven several lower profile Prevosts...but this one was sooo high I was afraid to drive it...as well as being almost 13' high the entire ceiling inside was mirrored making the inside seem even higher than it was...reflecting everything below...I became nauseaus when I looked up from the drivers seat and thought about driving it..Just couldn't do it...
I couldn't lift the weight of the huge bay doors to raise them or reach the pockets in the bay doors to pull them closed...
Also the 100' 50 Amp. electric cord was much to heavy for me to pull out manually or coil up after use....these are the 3 main reasons I couldn't buy this bus...
And there was no dresser shelf across the back of the coach which was a must for the floor plan to be so I would have a place to put it for playing my Technics 6000 Musical Keyboard...which is also too heavy for me to move by myself...
The Deposit mentioned in the last line of Steve Katz's e-mail was for 5,000.00 -
I was out abit ago for dinner with my friend Karen and her daughter Beka...We also went to the post office and after numerous phone calls to Florida as was requested of Florida I mailed two large manilla envelopes containing duplicates of much of the communication and non-communication between myself and Steve Katz...to>>>
Office of the Attorney General ...Tallahassee, Fl.. and to:
Dept. of Highway Safety & Motor Vehicles...Palmetta, Fl..
Hugs Always Viv...
----- Original Message -----
From: PrevostTrader
To: Vivian A. McGraw
Sent: Friday, December 19, 2008 4:08 PM
Subject: PrevostTrader
Vivian:
On November 27, 2008 you contacted PrevostTrader regarding stock #MN-93. You said "I've been searching for this exact floor plan coach for almost 3 yrs". From my discussions with others in the industry, I know you have looked at many Liberty Elegant Ladys, and know them very well. On December 2, 2008 you made an offer of $135,000 and it was accepted. On December 5, 2008 you received the Acceptance of Offer along with instructions for wiring the deposit. The funds were received and the coach was taken off the market since you were buying it.
Over the next few days two potential buyers were told the coach was sold, and they both purchased coaches elsewhere. During that same time period you were asked repeatedly when you were planning to pick up the coach, and there was no reply.
As you know very well, you are obligated to complete the purchase and send the remaining $130,000 to the seller. I have asked the seller to release you from this obligation, and he has agreed. You should consider yourself very lucky.
Of course, the deposit will be retained to cover expenses incurred.
************************************************** ****
On Dec 17, 2008, at 11:12 AM, Vivian A. McGraw wrote:
Dear Steve Katz,
I cannot find a snail mail address for Prevost Trader on your Website...
I need it to send you snail mail...
Kindly reply to this e-mail with same...as I cannot get your phone number to answer...(239) 229-8207
Thank you,
Vivian A. McGraw
732-458-3480
photo was here...
Steve Katz
PrevostTrader
sales@prevosttrader.com
www.PrevostTrader.com
(239)229-8207
--------------------------------------------------------------------------------
Quote:
Originally Posted by
Will Garner
Viv,
Certified and Return Receipt Requested. I'd also show a cc: to the Lee County District Attorney's office (if that is the correct county) and also find out who the U. S. Attorney is for Florida and include that person as a cc:.
Its time this issue gets closed out - in your favor.
I Didn't Give Up On My Dream...I Never Will...
Hi Ray,
I want you to know I appreciate your telling me your honest feelings..
Now I'm going to tell you mine...Don't think for one minute that I'll ever give up on the Dream I've had since I was in my teens...
I've driven hundreds of MCI's...!!! and much older junks at H.A.M.L. bus co. in New Brunswick, NJ for Rutgers & 4 other colleges located there...Campus Bus...but it has been since 83 when I retired because Lincoln Transit went out of business overnight and some 60 drivers went to work with our days runs in our hands, to find the doors to the terminal locked..I was the only woman driver Lincoln Transit ever had in 50 yrs. of business..
Two days later we were called in to get our pay checks..and John Bishop who was my boss, and had given me the worst busses and the worst runs he could possibly give me trying to discourage me and induce me to quit..
John got up from behind his desk after he'd handed me my last pay envelope..He came around to me...put his arm around my shoulders and walked me to the door...on the way he told me he wanted me to know he'd treated me the way he had because he had to..and now he wanted me to know I was a good a driver as any he had and he was proud to have known me..It made up for all the very many tough hours I put in at the garage with other drivers who almost hated me because I was even there..but once I got behind the wheel of my bus for the day...it was worth all the harrassment I had to tolerate..busses with no power steering..!! busses that had been left outside the garage all night in a snow storm with the driver window open and snow on the seat and dash that I had to sweep away before I could put my cushion down, start it and pray my air came up..!! Much more but you get the idea...I never quit..!! and I won't now..!! I've owned 4 Class A. RV's alone since my husband died ten yrs. ago...and 10 more prior to that .....
I've been able to do nothing but think about every aspect of that Lady since I got back into my car and headed back to NJ..
It was sooooo beautiful...I had to pull over several times until I could stop crying...but that's normal for a woman..and I am all woman..There's no tough guy thinker in me..I consider myself a Lady...I just love to drive..and I miss driving my busses every single day..
The Lady was sooo beautiful I thought it was too beautiful for me..I felt out of place in it..I wished I could be alone in it for awhile...to just take it all in and kind of think of what it would be like doing dishes in that sink, washing clothes in that washer, eating at that table, sleeping in that bed..dressing in that bathroom...sitting behind that wheel and moving down the road...!!!!!!!.sooo beautiful...Not my Dream..but much much more than I'd ever imagined..I was soooo intimidated..when I came down those stairs leaving the bus, Max was at the bottom on the pavement of the warehouse looking at me and I felt like a tiny little old lady..and I saw in his eyes that he saw the same...well maybe I am old but I have all my marbles and I can back my 37 footer out my drive way as easy as if it were my Cavalier..and head down the road for Fl..more comfortable now than I did 30 yrs. ago with out the experience I have behind me today...
I've driven 3 Prevosts, none seemed high like this bus...the height concerned me in NONE of them..and I had the same feeling I've had about all the busses I've driven...None intimidated me...hi hats or fishbowls...all the same to me..I just wanted to keep on going until I got tired...but they didn't have the mirrored ceilings..and all that luxury..that was overwhelming me..
Then too, when Max opened the Warehouse doors we had to walk at least double the length of the bus to get to it...It was big enough to hold a plane..made me think of the dirigible hanger in Lakehurst, NJ..I've taken bus loads there on tour..Course it wasn't that big but it made me think of it..and it was dark in there..what little light there was wasn't much...and I didn't notice where it was coming from..
Then we reached the bus door and when Max opened it... it was pitch black inside the coach...until he turned the lights on we couldn't see a thing..so here I am in this bus like it will be at night the very first time I see it, and it's like nothing I've ever seen before in my life...then after exploring and Max showing me cupboards, closets, etc..my eyes are trying to see everywhere..at once..and a lot of the areas are still dark, all of it so brand new to me...
Then I sat down behind that wheel...and I cannot express my feelings...but they were no different than when at the wheel of the Country Coach in Titusville when I thought it was mine...exhilerting...!! Ya gotta love it to know where I'm coming from..
It's nothing like the other 3 Prevost's I've driven for only a few miles trying them out...buying one, all but signing the final papers at B.O.A. in an hour... partially moved into it..a 92 Country Coach and the dealer last minute telling me he'd made a 3 Thousand Dollar error in his figures.!!!.He knew I had to have that much left...after the buy...for travel..I saw thru him and I just took what I'd moved into the coach, put it back in my own..and left..This is what happens to women shopping alone...not just me...most of us..Several hundred miles up the road to NJ..he called me on my cell phone to come back for the bus..I said if he'd pay for the gas I'd used..I would...but he couldn't do that and I didn't go back...How I've wished a thousand times that I had...I'd have had the bus I'd have been content with over 2 yrs. now...
The Lady may be too much for me..but the Country Coach isn't...
Maybe if I handn't been so tired and hungry and it raining off and on all the way to Max's.. feeling and looking disheveled from the neat hairdo all askew..from the wind and rain...
If the bus had been outside in daylight it might not have looked sooo huge to me...I don't know...Also there was a very steep hill up to the flat area where two huge warehouses were plus several Tractor Trailers with blazing pictures of Drag Racing Cars painted on them...I thought I wouldn't want to be bringing the Dolphin up or down that incline..and now I'm having to go in this dark warehouse alone with a strange man, although I wasn't in the least concerned about any ulterior motives I was just plain nervous..on top of being hungry and very tired after 5 or more hours driving my little Cavalier Convertible up to Buffalo...with it raining off and on trying hard not to miss any of the tricky turns getting from one interstate to another and finally Rt. 15 to now look for Market St..that I didn't ever find..going in and out of 3 restaurants, a motel, and stopping several people walking to ask questions, hoping to find Max's location after the Garage where I made several phone calls to Steve Katz's number that never did answer...then finally going into a pub where I saw young people's pick up trucks parked outside..and getting lucky...because they were pretty sure they knew who it was I was looking for..I was about ready to give up...I'd never have found Max without them..!!! It was close to 4:00 P.M. when I drove up Max's hill...and I'd left my house at 9:A.M. !!!
After I left Max..telling him it was too much for me to take on...He indicated No problem..I had the problem...for days it's all I've been able to think about...I do know the Lady's too much for me...but the Country Coach is NOT..!!! I was never intimidated when I got behind the wheel of anyone of them..Maybe after I sell my house I'd even trade a Country Coach in on a Lady...if I live that long...but know this I will find a 90 or so Country Coach or one like it...maybe even a little older so I can have money enough to buy the mobile home in Fl..that I already know about and that would allow me to put my house on the market...and park my Bus on that property free...with taxes under 500 a yr...compared to the taxes I now pay of close to 5,000 a yr...
That trip took me over 13 hours..because it was pouring rain driving home most of the way trying to back track the Map Quest Print Out...Impossible..and delays on the interstates as the traffic was heavy with people trying to get home from work...so somehow I wound up in Washington...Pa..had to be because I hadn't crossed anybridges and you have to cross a bridge to get back into NJ..I finally found myself in Phila. proper...and a gas station attendant told me I was very near the Betsy Ross Bridge...I found that easily with his directions...and it brought me out at exit 4 on the NJ Tnpk...From there I knew my way home...arrived home at 11:30 P.M. never so exhaused in countless years...
Wanna laugh..Steve has another bus on his Website that I could handle...but would you want to deal with this man after what he's put me through..
Do you understand how I feel any better now..I hope so..
Hugs Always Viv..
Quote:
Originally Posted by
Ray Davis
HI Viv,
I hesitated in even writing this post, but you seemed as someone so determined to "live your dream", yet when you found a pretty great bus, you gave up on it really easily? I don't know, I'm going by memory here, but I thought you described a beautiful bus, but ..... (the but being the three things above).
Ray
