Our trip to Marathon last month was a big deal $$$$$$. They inititally wanted to charge 14.43 hours at $85/hour to replace the 2 upper front windshields on the "H", among other issues we needed corrected They wanted to charge $378/window. I had to go in and remind them that we had already discussed the price: 4 1/2 hours labor to replace with new windows that had blackout film on them for $250/window each.
The extra labour rate, I think, they were trying for was the fact the clearance between the new glass/film was so tight they had to adjust, sand some wood behind the shades, and then steam clean our shades(they got them dirty while changing the windows out) In the end we got the glass for the for 250 and they shaved 10 hours off the install and agreed the intitial charge seemed excxessive.
Chris and I have discussed that there are some coach owners, "The A Crowd" as wee call them, who have an open check book, just hand the converter a blank signed check and say FIT IT!. Welll, the first question out of our mouths is, "how much?" I know it drives Pat Sprenger crazy!:D
Yes, you need to stay on your toes.