Alternate Service Centers
Since this topic has arisen I checked with a local shop. I did not know if they wanted to mess with coaches since the bulk of their business is trucks.
As it turns out they do want bus business and they are changing their scope to include more than just engine and transmission work.
I know for a fact that the majority of the staff, both managers and technicians have experience in general repair and maintenance so they are capable of handling all of the routine service items such as lubes, fluid changes, filter changes, air springs, brakes, bearings, hub seals as well as engine and transmission work.
They will not do paint or body work. They will not replace windshields. They will not do tires or anything relating to alignments and that includes king pins for example.
I will be posing more questions and have more conversations with them before I post full information and give them a recommendation because I want to know how they will handle repairs to the repairs, access to the coach while it is being serviced. I also need to find out how they intend to support the coach since they have no pit. That means the coach will be raised on the individual wheel lifts thus preventing any access to the coach.
Right now they have no hookups.
Once we get done chatting and they have approved what i will post I will post the information for those who wish to consider alternates to Prevost Service centers or need a service facility in the Knoxville TN area.
If we can maybe we should create a thread that can be printed and carried along with us when we travel that lists information about various service facilities. I already know that this shop is first class and while they are not shy about charging for their expertise they work efficiently and are likely to be less expensive than Prevost. BTW, I have no bad feelings about Prevost, and virtually all my experiences with them have been good, but based on what has been posted here and discussed at rallies it may be a good idea as has been suggested to list alternatives.