Originally Posted by
Jon Wehrenberg
If you are looking for a "softer" ride you are getting into an engineering issue. For example, the valving in our shocks and the diameter of the air bags control how harsh a bump feels. Lowering the bus ride height in essence reduces air bag pressure so the bumps will be less harsh, but in doing so the risk of the bus bottoming increases. Conversely, raising the ride height increases the air bag pressure making bumps feel more harsh and risking a rebound to the full extension of the suspension and as you surmise damaging the shock eyes or the attach bolts.