Prevost customer service...GREAT!

As some of you know, I emailed Prevost for some build and warranty info on a coach my wife and I are looking at. I sent the email at about 8:00 PM Monday and got the first response back about 8:00 AM Tuesday from Mr. Maurice Gagne who answered the questions on the build sheet by sending it to me.

He forwarded the warranty part to a Mr. Demers, who got back to me after hours at about 8:00 PM the same day. He was able to answer everything I needed to know as well.

Now that is what I call service. I don't think I have ever had a mfg. get me what I needed so fast.

Hats off to both of them and to Prevost.

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Originally Posted by Mark3101

As some of you know, I emailed Prevost for some build and warranty info on a coach my wife and I are looking at. I sent the email at about 8:00 PM Monday and got the first responce back about 8:00 AM Tuesday from Mr. Maurice Gagne who answered the questions on the build sheet by sending it to me.

He forwarded the warranty part to a Mr. Demers, who got back to me after hours at about 8:00 PM the same day. He was able to answer everything I needed to know as well.

Now that is what I call service. I don't think I have ever had a mfg. get me what I needed so fast.

Hats off to both of them and to Prevost.

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Now all that's left to do is pull the trigger on the deal and make that magnificent machine yours! :D Good luck and many happy miles once you acquire her!